WARNING: VAPING & TOBACCO PRODUCTS CONTAIN NICOTINE, A HIGHLY ADDICTIVE CHEMICAL - HEALTH CANADA
Free Shipping on all orders $150 or more! đźšš
WARNING: VAPING & TOBACCO PRODUCTS CONTAIN NICOTINE, A HIGHLY ADDICTIVE CHEMICAL - HEALTH CANADA
Free Shipping on all orders $150 or more! đźšš
Last Updated: March 2026
Sovereign Duty Free (“SDF,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information of visitors, customers, and business partners who interact with our website located at www.sovereigndutyfree.com (the “Site”).
This Privacy Policy explains how we collect, use, disclose, and protect information obtained through the Site.
By accessing or using the Site, you agree to the terms of this Privacy Policy.
We may collect the following types of information when you visit or use our Site.
Personal information is information that identifies you personally. This may include:
Name
Company name
Email address
Phone number
Business address
Billing and shipping information
Account login information
Payment details when placing orders
We only collect personal information that is reasonably necessary to conduct our business operations.
Because Sovereign Duty Free operates as a business-to-business wholesale distributor, we may collect information relating to your business including:
business registration information
wholesale account details
reseller information
order history
compliance documentation
When you visit our Site, certain information may automatically be collected, including:
IP address
browser type
operating system
referring website
pages visited
time spent on pages
device type
This information helps us improve the performance and security of the Site.
We may use your information for the following purposes:
to provide access to our website and services
to create and manage wholesale customer accounts
to process and fulfill orders
to communicate with you about orders or inquiries
to verify compliance with regulatory requirements
to improve the functionality and security of the Site
to send updates, promotions, or business communications
to comply with legal and regulatory obligations
We only use personal information for the purposes for which it was collected.
Sovereign Duty Free does not sell or rent personal information to third parties.
We may share information with trusted third parties in the following circumstances:
We may share information with third-party service providers that assist with:
website hosting
payment processing
shipping and logistics
customer support
data storage
These providers are required to maintain the confidentiality of your information.
We may disclose information where required to comply with:
Canadian laws and regulations
government investigations
court orders
regulatory authorities
This may include compliance with the Excise Act, 2001, customs regulations, or other applicable laws.
Our Site may use cookies and similar technologies to enhance your browsing experience.
Cookies help us:
remember user preferences
understand website usage
improve site functionality
maintain account sessions
You can control or disable cookies through your browser settings, although doing so may limit certain features of the Site.
Sovereign Duty Free takes reasonable administrative, technical, and physical measures to safeguard personal information against:
unauthorized access
loss
misuse
alteration
disclosure
However, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
If you create an account on the Site, you are responsible for maintaining the confidentiality of your login credentials.
You agree to notify us immediately if you believe your account has been accessed without authorization.
The Site may contain links to third-party websites.
Sovereign Duty Free is not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external websites they visit.
We retain personal and business information only for as long as necessary to:
fulfill the purposes outlined in this policy
maintain business records
comply with legal and regulatory obligations
Certain records may be retained for longer periods where required by law.
Under Canadian privacy law, individuals may have the right to:
request access to personal information held by us
request correction of inaccurate information
withdraw consent for certain uses of personal data
Requests can be submitted using the contact information below.
The Site is intended for business use by adults.
Sovereign Duty Free does not knowingly collect personal information from individuals under the legal age of majority.
Sovereign Duty Free reserves the right to modify or update this Privacy Policy at any time.
Updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the Site after changes are posted constitutes acceptance of those changes.
If you have questions regarding this Privacy Policy or our data practices, you may contact us at:
Sovereign Duty Free
Website:
www.sovereigndutyfree.com
Email:
[email protected]
