WARNING: VAPING & TOBACCO PRODUCTS CONTAIN NICOTINE, A HIGHLY ADDICTIVE CHEMICAL - HEALTH CANADA
Free Shipping on all orders $150 or more! 🚚
WARNING: VAPING & TOBACCO PRODUCTS CONTAIN NICOTINE, A HIGHLY ADDICTIVE CHEMICAL - HEALTH CANADA
Free Shipping on all orders $150 or more! 🚚
Sovereign Duty Free ships orders across Canada using trusted national carriers including Canada Post, UPS, and FedEx.
Shipping costs are calculated and displayed during checkout based on the shipping destination, order size, and carrier rates.
We offer free shipping on qualifying wholesale orders:
Ontario
Free shipping on orders over $1,000
All Other Provinces
Free shipping on orders over $2,000
Orders are shipped using Canada Post, UPS, or FedEx depending on the destination and service availability.
Sovereign Duty Free reserves the right to select the most appropriate shipping carrier for each order.
Processing times are separate from shipping times.
Processing Time
Orders are typically processed within 1–3 business days after payment confirmation.
Shipping Time
Shipping times vary depending on the destination and carrier but typically range from 1–7 business days within Canada.
Please note:
Orders are not processed or shipped on weekends or statutory holidays.
Shipping times are estimates and may be affected by carrier delays, weather conditions, or other factors beyond our control.
Once your order has shipped, a tracking number will be sent to the email address associated with your account.
Customers may also view their order status and tracking information by logging into their account dashboard on the website.
Customers are responsible for providing accurate shipping and billing information when placing orders.
Sovereign Duty Free is not responsible for delivery issues resulting from:
incorrect addresses
incomplete shipping information
customer ordering errors
Orders cannot be modified once they have been processed for shipment.
If a shipment is returned to Sovereign Duty Free due to incorrect shipping information or failed delivery attempts:
Customers may request that the shipment be resent, subject to an additional shipping and handling fee, or
Request a refund, which may be subject to a 15% restocking and processing fee.
Refund or cancellation requests must be submitted by the authorized account holder via email.
Certain products may be subject to provincial regulations or shipping restrictions. Sovereign Duty Free reserves the right to cancel or refuse shipments where required by law or regulation.
